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# Check Your Email: Southwest May Have Dropped 5,000 Free Points in Your Account
- URL: https://www.pnm.now/southwest-check-email-free-rapid-rewards-points/
- Published: 2026-09-28T20:26:35.000Z
- Updated: 2026-09-28T20:26:58.000Z
- Description: Southwest is emailing some members about 5,000 free Rapid Rewards points. Check your inbox to see if you're targeted.
- Author: Andrew Kunesh
- Tags: airlines, verified

Southwest is emailing some Rapid Rewards members to say it added 5,000 bonus points to their accounts, and the airline hasn't said why. Some members were notified of this targeted offer today, while others report receiving the same points bonus last week.

If you got the email, there's nothing to do. There's nothing to register for, nothing to book, and no flight, spend, or purchase is tied to it. The points should already be in your Rapid Rewards account.

No email doesn't necessarily mean no points. At least one member reported a bonus posting under "customer service adjustment" in their [account activity](https://www.southwest.com/loyalty/myaccount/?ref=pnm.now) days before any notice appeared, so it's worth checking your account either way.

Andrew's Take 

![Andrew Kunesh](https://www.pnm.now/assets/built/ak-headshot.png) 

You might as well check your inbox for this one. 5,000 Southwest Rapid Rewards points are worth well over $50 towards free flights, and it could be just the boost you need to get your next flight booked.

Source: [Frequent Miler](https://frequentmiler.com/targeted-southwest-promo-get-5000-rapid-rewards-points-just-for-existing/?ref=pnm.now)