Cancellations and refunds

Short version: cancel whenever you like, and if you pick a yearly plan and change your mind, I'll refund it within 14 days as long as you haven't used a session. Here are the details.

Cancel any time

You can cancel Supporter or Supporter Elite whenever you want. Open your account, go to your plan, and choose Cancel subscription. Your membership stays active through the end of the period you've already paid for, and you won't be charged again after that.

Refunds

Monthly plans. Monthly charges aren't refundable once they go through, but you can cancel before the next one.

Yearly plans. Email me within 14 days of the charge and I'll refund it in full, as long as you haven't used a 1:1 session. After 14 days, or once you've used a session, yearly charges aren't refundable. You can still cancel to stop the next renewal.

Mistakes. If you were charged by mistake, or something went wrong on my end, email me and I'll make it right.

Renewals

Memberships renew automatically every month or every year, at the price you signed up for, until you cancel.

Sessions and perks

1:1 sessions come with your membership, so they end when it does. For monthly members, sessions are available when you're subscribed at the time of the session and for the two months before it. Supporter Elite members also get a PNM Now t-shirt, and the first shirts ship in early 2027.

Questions

Email me at andrew@pnm.now. I read everything.

Last updated November 13, 2026.